Terms and Conditions

Welcome to the Collagen Active online store. By using the website and purchasing products, you agree to comply with the following Terms and Conditions.

We offer Brazilian hair treatment products and hair care products in a safe and effective manner. All information displayed on the website regarding products and prices is accurate at the time of publication and may change without prior notice.

All orders are subject to availability. When you place an order, we will send you a confirmation via email or phone. We reserve the right to refuse any order for any legitimate reason, including product unavailability or incorrect information.

The listed prices include value-added tax where applicable and do not include shipping fees unless stated at checkout. Shipping is carried out according to the available delivery options and based on estimated delivery times that may vary depending on location and circumstances.

We guarantee the quality and authenticity of our products. If a product is not as described or arrives damaged, you may contact us within a reasonable period to request a replacement or refund according to our return policy.

All images, texts, and materials displayed on the website are the property of Collagen Active Store and may not be copied or used without written permission.

By using the website, you agree that you are responsible for using the products according to the instructions, and we are not responsible for any misuse or incorrect application of the products.

We reserve the right to modify these Terms and Conditions at any time, and any changes will take effect from the date they are published on the website.

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